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Are the gems you use fairly traded and ethically sourced?

Absolutely! We take the responsible sourcing, mining, and trade of gemstones very seriously. It is reflected in the standards we hold ourselves and our suppliers up to since our beginning. We are committed to the fair and just growth of the gem and mineral trade.

In fact, it is part of what sets us apart from those out there copying VitaJuwel's original crystal water bottle design, or those creating alternate bottle designs and crystal straws that utilize stones sourced by third-party manufacturers—in China especially. We believe everyone benefits from maintaining long-standing, direct relationships with mines and highly reputable dealers around the world. Without those relationships, it is very possible stones will have been sourced in places like regions that suffer from conflict and inhumane conditions. We refuse to use gems from suppliers who cannot trace the origin of their materials.

VitaJuwel is a corporate member of Fair Trade Minerals & Gems, a Germany-based non-profit initiative that actively works toward improving the living, working, and environmental conditions of the individuals who provide labor for our many suppliers. You can read more about their work here.


What is gem-water?

Experts all over the world agree that water can be restructured, or "informed" in many different ways. One of these ways is using radiation. Take for example a microwave: Put a glass with water in a running microwave for some time and it will begin to boil. The microwave shoots waves at the water molecules that causes them to vibrate. Everything that emits radiation can influence water. A very natural and subtle source of radiation are gems (or crystals). People have been using gems to infuse their drinking water for thousands of years. The ancient Greek did it and wise men and women in the Middle Ages. Of course they couldn't understand the scientific process but they realized, it changed something in their water. Something they could feel and taste. Over the time, they studied the effects of this "gem water" and developed a tradition called "crystal healing"*. VitaJuwel has rediscovered this tradition and created glass vials that contain different blends of crystals, following tested and tried "recipes". VitaJuwel is the only way to inspirit water naturally and revitalize it with its original quality like fresh from the spring.


Is there proof that the gems change the properties of water?

Water is life! There's no other substance on earth that has a greater influence on our wellbeing than water. If you begin to engage yourself with the mysteries of water, you'll very soon come across one name: Dr. Masaru Emoto. No present-day scientist has studied the true nature of water more intensely than the late Japanese researcher and author of the New York Times bestseller “The Hidden Messages in Water.” Crystal images by Dr. Emoto‘s laboratory verified that water treated with VitaJuwel gem vials regains its original, natural energy and thus is comparable to fresh spring water. Also, German scientists have measured an improvement in water treated with VitaJuwel gem vials, stating: “With VitaJuwel, drinking water reaches a quality level otherwise only found in natural spring water.“

Any information on the effect of crystals and gems on the body is intuitive in nature and not scientifically verified. VitaJuwel cannot guarantee results with any gem or crystal. You should never substitute gems or crystals for professional medical treatment when indicated for any condition.

And besides, the best way to prove it is to try for yourself. Don't believe us, just drink! :)


How do I use my VitaJuwel gem vial properly?

Preparing Gem-Water with a VitaJuwel gem vial is easy: Simply place your gem vial inside one of our water decanters, fill it up with regular drinking water and wait for 7 – 10 minutes. That's all it takes!


How do the gems affect the water although they are sealed inside the glass vial?

It's a common misunderstanding that crystal water or gem-water is made in a process that includes minerals dissolving in water. You actually DON'T want to have a physical component from gems / crystals dissolving in your water as it could be toxic if you do not know where your gems are from or if they are treated. Gem-water is made by the subtle radiation of the gems. As you know from sun rays, magnetic rays or microwaves, radiation waves pass through glass. That's the same with the gems' radiation.


What keeps me from preparing gem-water by simply placing the gems directly in the water?

In the past, gems were put directly in the water to prepare gem-water or "crystal elixirs" and therefore had to be cleaned regularly. Besides the cleaning issue, stones often also emit hazardous substances (e.g. bedrock). Those contaminations were consumed along with the water. Some healing crystals that can be used in external applications without a problem may even release toxic substances if they are placed directly in water.

The perfect way to avoid those issues in preparing gem-water is to use gem vials by VitaJuwel as the gems are sealed in the glass vial and infuse the water without having a direct physical contact. Ewald Eisen invented a much more modern and hygienic way to prepare gem-water. HIs design is patented design and award-winning!


Does gem-water taste different than regular water?

Almost all of our customers report a difference in taste between regular drinking water and gem-water. Even the different VitaJuwel gem blends are reported to taste different. The difference is often perceived as very subtle, as a change in the texture of the water. Try for yourself!


How long am I supposed to leave my VitaJuwel gem vial in my water?

Gem-water experts suggest that you leave the gem vial in a decanter with about 1.5 liters of drinking water for 7 - 10 minutes to get the full experience.


How do I clean my VitaJuwel Gem-Water bottle and vial?

Our vial and gem-water pods that are at the bottom of our gem-water bottle are NOT dishwasher-safe. Wash them by hand using lukewarm water and soapy water. Note that the little pod unscrews from the base to clean inside there as well, but DO NOT open the specially sealed pod. Just simply screw it back into place after you've finished cleaning. Do not use chemicals or abrasive cleaners. To remove lime scale from inside and of our bottles or decanters, fill it with water and 2 tbsp. of white vinegar. Leave it overnight and rinse it very thoroughly with clean water the next day.


How long after I remove my VitaJuwel gem-water vial from the decanter will the water stay infused?

That depends a lot on the quality of the water you use to prepare your gem-water with and any sources of radiation nearby that might influence the water's structure. Experience has shown that filtered water with no nearby radiation stays infused for up to 2 days.


For how long do the gems emit their energy? Do I have to recharge the gem-water pods or vials?

Well, if you ask 5 experts you might get 5 different answers on this topic. There is no single truth to this. In our personal experience, the gems do not have to be recharged and won't lose their "powers" in our lifetime. All of the crystals we use are hand-selected, fairly traded, natural pieces taken from the earth. They are age-old and have been created in red heat, eons ago. They haven't lost their energy in the time since and we don't see a reason why they should in a human's short lifespan. But hey, it certainly wouldn't hurt the gems' properties if you'd place your pod or vial l in the morning sun or in moon light.

What kind of water works best to create gem-water?

Use the same type of water that you always drink. If you are used to drinking filtered water, tap water or spring water, simply add it to your water bottle or your decanter. Wait for 7-10 minutes and allow the water to transform. While scientific reports have concluded that harmful substances are lowered as compared to the original specimen of water provided, VitaJuwel energizes and restructures water, it is not a water filter.


Is my VitaJuwel gem-water bottle or vial very fragile? How do I handle it properly?

Our water bottles are made of lead-free Borosilicate glass. It has superior shock resistance, but is not shatter proof, as no glass is, but it is stronger than regular glass! Heat resistance is also high, so you can make tea in our water bottles. To a lot of our customers, our gem-water vials are pieces of art. They might seem to be very fragile, but they are also tools made for a purpose. Our Vials are made by our master glassblowers who know their trade and create gem vials from lead-free glass that are very sturdy and robust. But PLEASE be aware that they are made of glass. Handle them with the same care as a precious wine glass. Avoid impacts, blows or strokes. Don't drop it. Don't freeze, boil or microwave it. Avoid temperatures below 45° F and above 95° F.


Does my VitaJuwel gem vial also work with other beverages like juices or alcoholic drinks?

Lots of gem-water lovers report that they use their VitaJuwel gem vial with juices with the effect that they taste less acidy. Amethysts enjoy a long association with Dionysus, the God of Wine. The ancient Greek created drinking vessels from amethysts, believing that the stone would prevent from getting drunk. The word “amethyst” means “not intoxicated” (from Greek a- “not” + methystos “intoxicated”). A little while ago, selected wineries and professional sommeliers rediscovered the ancient tradition to enhance their wine with amethysts and achieved amazing results. Nowadays, as opposed to a few thousand years ago, amethysts are no longer placed directly into the wine. Our VitaJuwel Vino softens the wine's natural acids and makes it taste smoother. Fill your decanter with a bottle of wine, place the gem vial in it and wait for 7-10 minutes. You‘ll be amazed....but don‘t expect to stay sober. And PLEASE, always drink responsibly!


Can I use my VitaJuwel gem-water bottle to prepare tea or coffee?

We suggest you brew your tea first and then place it into your gem-water bottle. We have lots of customers who report that tea tastes more aromatic when added to a gem-water bottle!


What gem blend works best for me?

With great care we've "tailored" 17 gem blends to suit every need you might have. Every blend focuses on different aspects. Finding the right blend for you depends a lot on what purpose you'd like to use the vial for and where your special needs and wishes lie. We've experienced that the first impulse is most times the right one. If that doesn't help, a lot of beginners start with the WELLNESS blend, as this basic, well-balanced composition was used to inspirit water for hundreds of years by many generations of gem-water lovers. Due to restrictions made by the federal government, we cannot give you any advise on how different gems might affect your health or wellbeing. If you want to learn more on the old tradition of crystal healing or what crystal experts have to say on the use of specific stones or blends, we recommend a great book by M. Gienger and J. Goebel. It is called "Gem Water". Another excellent online source of knowledge on crystals is Crystal Vaults. If you want to learn more on the importance of water for your health, we recommend the book Your Body's Many Cries for Water by F. Batmanghelidj.


How are the gem vials made?

Each of our VitaJuwel gem vials is handcrafted by master glassblowers in Bohemia. They use premium, lead-free glass and hand-selected gems. The process of heating, melting and cooling of a single vial takes about 24 minutes and is patented worldwide! All of our gems are fairly traded. Before used in our gem vials, they are cleaned thoroughly in a special, 8-step process. The special liquid inside the gem vial prevents the crystals from getting mossy and the vial from getting dim. It's natural and harmless, even if accidentally swallowed.


Can I change the gems inside my gem vial or GemPod?

Our gem vials and pods are sealed. Therefore it's not possible to change the blend after it production. Experience has shown that the most hygienic way to prepare gem-water is using sealed vials. We currently offer vials with 20 distinctive blends of gems, following age-old traditions and "recipes".


What do I do if my gemstone vial or GemPod gets damaged?

Before every use of VitaJuwel products, make sure your gem vial or GemPod is free of any damage. If it has cracks or other damage, STOP USAGE immediately. Damaged vials and pods are not safe for usage and may cause physical harm. If you have swallowed any pieces from your product SEEK IMMEDIATE MEDICAL ATTENTION!


The gems inside my VitaJuwel are beautiful but look a little different than I saw in another vial.

Gems and crystals are unique like everyone of us. They are age-old natural products and therefore may vary in size, shape and color so your vial or gem-water bottle will not look exactly like another and every piece is one-of-a-kind!


Can I combine different vials in one decanter?

We don't recommend doing that. It's a little bit like mixing apple juice with orange juice. You probably won't like it. Every gem blend we offer has been tested and tried by thousands of people.


What’s the best way to fill my ViA gem-water bottle?

Simply fill it up using your preferred water. Just be sure that if water runs down the side it may catch in the bottom and when you drink you might think the bottom is leaking, but it’s just overage from filling. Just turn over in the sink after filling to be sure no water is caught in the rim!


Who came up with this idea?

Ewald Eisen, probably one of the biggest water lovers in Southern Germany, used to put crystals directly in the water to infuse it. Until in 2007 he was just tired of cleaning his crystals all of the time and was annoyed by the crystals getting dull over the time. After several sleepless nights, dozens of drawings and numerous meetings with Bohemian glass craftsmen, a new invention was born – the VitaJuwel gem-water vial! At first he just had some produced for himself, friends and family but very soon after, friends of his friends wanted them and demand grew rapidly. Now he and his two sons, together with their staff, lead a business that has offices in Southern Germany, Austria and California, supplies several distributors and thousands of customers in over 30 countries all over the world with their gem-water accessories.


Return Policy

PLEASE NOTE: Due to Covid we cannot accept returns of any items as we cannot restock items that have potentially been used.
If you wish to return an item due to manufacturer’s defect, please email info@gem-water.com with photos clearly showing the defect. Please note that variances in a crystal's size and color is not a defect. Rather, it is the beautiful nature of crystals. Every bottle will be unique, as each crystal combination is one-of-a-kind creation lovingly hand assembled by our team.
You are responsible for all shipping costs for returns and exchanges. If packages are lost or damaged while in transit, we do not accept responsibility. Please pack your item well to avoid breakage and we suggest you add tracking to your package to be sure we receive it.